In order to obtain your refund, contact customer service by phone or email and obtain an RMA (Return Merchandise Authorization) number to place on your package. Write this number on the outside of the shipping package, and send back the opened and unopened product to our fulfillment center, within thirty (30) days of the date you received the product. In order for your refund to be processed the product must arrive at our fulfillment facility within thirty (30) days of the original date you received your purchase. You pay for return shipping. Returns are processed within 24-48 hours of arrival at the fulfillment facility. Once our fulfillment center has received the package and relayed the correct information to us, you will be issued a refund. Your refund will be credited back to your bank account, and may take up to 3-5 business days to show in your statement, depending on the speed of the processing bank. Please be aware that your refund can take up to thirty (30) days to process and appear on your credit card statement. If you have any questions about whether a refund has been issued by us, please call Our Customer Service Department. You may request an RMA and instructions on how to submit a return by emailing [email protected] or calling 8009340433.

Please send all returns to:
7084 Camino Degrazia #247 San Diego, CA 92111, USA